Gamification & loyalty
Every match earns something.
Members earn XP for playing at your club, complete the quests you set and climb the club leaderboard. Points turn into vouchers, and your staff see every claim.
- XP and points rules
- Club quests and badges
- Vouchers and claims
Club quests
Set a goal for the week and let members chase it.
Run regular quests with a start and end date, or milestone quests that pay out points at each step. Every match also earns XP toward the member's next level.
Lucía M.
Member · plays twice a week
1,960 XPNext level at 2,000
Milestone quest
Mon to Sun
Match week
- 1 match+20 points
- 3 matches+60 points
- 5 matches+100 points
Badges
- 5 wins
- 1,000 XP
- 5 matches
- 9/10 matches
Points to spend
430
15% off in the pro shop
450 points · limit 1 per member
Redemption history · staff view
Claims show up here for your staff.
Try itPlay a match as Lucía, then spend her points on the voucher.
Regular and milestone quests
Pick the activity: matches, wins, court bookings, coaching sessions, pro shop purchases and more.
Daily missions
Every player gets three new missions each day.
Badges with milestones
Count matches, wins, XP or points, with an XP reward at each milestone.
Rules
You decide what earns XP.
Each activity has its own XP and a daily limit, so one long day on court can't top the table on its own.
- XP for matches, wins, tournaments, daily logins, posts and more
- A daily limit for every activity
- Points worked out from XP with an effort level and a conversion factor you set
- Streaks that reset when a member misses one, or never
Basic rules
Set per activity
- Play a match+803
- Win a match+403
- Daily login+101
- Feed post+152
Points = XP × effort ÷ conversion factorEffort: medium (1x) · conversion factor 10
Leaderboard
One table, four ways to rank it.
Sort the club by XP and level, points, loyalty points or badges. Each one puts a different member on top.
- XP and level for every member
- Points earned across Courtwin, loyalty points earned at your club
- Badges counted next to each name
Club leaderboard
Try it- 1DRDiego R.Level 82,410
- 2SKSara K.Level 82,150
- 3LMLucía M.Level 82,040
- 4MVMarta V.Level 71,720
- 5TRTomás R.Level 61,380
- 6JPJoão P.Level 5990
Ranked by XP: Diego R. is on top.
Rewards
Points they can spend at your club.
Create vouchers with a point cost, a quota and a claim period. When a member redeems one, the claim lands in your redemption history for staff to handle.
- 01Vouchers with a point cost, quota, limit per member and claim period
- 02Claims your staff approve, reject or mark fulfilled
- 03Loyalty points that belong to your club
- 04Loyalty tiers that earn faster, set up with the Courtwin team
Questions
What clubs ask before switching it on.
Who sets the rules?
Your club does, in the Gamification section of the web admin: basic rules, club quests, the leaderboard and points redemption.
What's the difference between XP, points and loyalty points?
XP sets a member's level. Points are worked out from XP and earned across Courtwin. Loyalty points belong to your club, and members spend them on your vouchers.
What can members redeem points for?
Vouchers your club creates, each with a point cost, a quota and a limit per member. Staff see every claim and can approve it, reject it or mark it fulfilled.
Can a quest run for one week only?
Yes. Regular quests have a start and end date. Milestone quests can have a time frame too, with points at each milestone.
How do loyalty tiers work?
Tiers let members who play more earn loyalty points faster. They're set up with the Courtwin team.
Keep exploring
Book a demo
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Show us how your venue runs today: courts, prices, members and coaches. We'll walk you through the same week on Courtwin.
Coaches at your venue can apply to Coach 111