Payments & wallet
Bookings paid before the first serve.
Stripe and local gateways, a hosted checkout, wallets, deposits and split payments. Set VAT, invoices and your refund policy once for the venue.
- Stripe and local gateways
- Split payments and deposits
- Refund rules you set
Checkout
Pay your share or the whole court.
Players choose to pay only their part or the entire booking, by card or from their wallet. The organizer sees every share come in and can cover a partner's share from the same screen.
Court 2
Doubles · Thu 19:30 · 90 min
€48.00
÷ 4 · €12.00 each
How do you want to pay?
Payment method
Shares
0 of 4 paid
- DR
Diego R.· you
€12.00
Pending - LM
Lucía M.
€12.00
Pending - SK
Sara K.
€12.00
Pending - TR
Tomás R.
€12.00
Pending
Shares still unpaid at the deadline stay open for the organizer to collect. If nobody pays, the slot is released.
Pick how to pay, then tap Pay.
Hosted checkout
Card payments run on a checkout page Courtwin hosts at pay.courtwin.pro. There's nothing to build on your website.
Deposits
Charge 1 to 99% upfront to hold a slot. Players settle the rest at the venue or through a follow-up link.
Wallets
Money, points, credits or gift cards, topped up from presets you set. A wallet can pay a single share of a split.
Gateways
Stripe and local gateways, in the order you choose.
Connect Stripe or Stripe Connect alongside local gateways. Put them in order, and each payment goes to the first active gateway that supports the payer's country and currency.
- Stripe and Stripe Connect
- Xendit, Midtrans, DOKU, iPaymu, Techrar, Viva and Sumopod
- A priority order per venue, with the next gateway as the fallback
Gateway priority
Tried in this order
Diego R. · Court 2
Card · EUR
€48.00
Routing…
- 01
Techrar
SAR
Active - 02
Viva
EUR
Off - 03
Stripe
EUR · USD · GBP
Active - 04
Xendit
IDR
Active
Pay links and wallets
Send the link. They pay from the chat.
Share a pay link on WhatsApp with the message already written. Players open it, pay on the hosted checkout and get their receipt. Wallets and deposits cover the rest.
- 01Pay links for lessons, courses, matches and memberships, shared on WhatsApp from your own phone
- 02Wallet top-up presets you set, such as pay 50 and get 55 in credit
- 03Deposits from 1 to 99% upfront, with optional reminders once the rest is overdue
- 04Shares still unpaid at the deadline stay open for the organizer, and a slot nobody paid for is released
Refunds, VAT and invoices
Write your refund policy once.
Choose where refunds go, how much comes back and what fee applies. Override it for a lesson or an event that needs different rules.
- Refund to the wallet, the original payment method, or let the customer choose
- No fee, a fixed fee, a percentage, a capped percentage, or a percentage plus a fixed amount
- A refund window counted from payment, plus a no-refund cutoff before the booking for any service
- Prices VAT inclusive or exclusive at your own rate, and numbered PDF invoices with your logo
Refund policy
Your venue's default
Diego R. cancelled Court 2, Thu 19:30
Back to Diego
Into Diego's wallet
Questions
Common questions about payments.
Which payment gateways can we use?
Stripe and Stripe Connect, plus local gateways: Xendit, Midtrans, DOKU, iPaymu, Techrar, Viva and Sumopod. You can connect more than one and set the order they're tried in.
Can players split the cost of a court?
Yes. Each player can pay only their own share, or one player can pay for the entire booking. The organizer can also pay a partner's share. If some shares are still unpaid at the deadline, the booking stays confirmed and those shares stay open for the organizer. If nobody has paid, the slot is released.
Can we take a deposit instead of the full price?
Yes. Set a deposit between 1 and 99% of the booking. Players pay it upfront and settle the rest at the venue or through a follow-up payment link, with optional reminders when it's overdue.
How do refunds work?
You set one refund policy for the venue: where refunds go (wallet, original payment method or the customer's choice), the default refund percentage, a minimum refund amount, any fee and the refund window. Individual services can override it.
Do you handle VAT and invoices?
Yes. Prices can be VAT inclusive or exclusive, at the rate you set for each court, lesson or item. Invoices are numbered PDFs with your logo that customers download after paying. Add a VAT number and they become simplified tax invoices, with the ZATCA QR code for venues in Saudi Arabia.
Do pay links go out automatically?
No. Staff and coaches share them on WhatsApp from their own phone, with the message already written. The player taps the link, pays on the hosted checkout and gets a receipt.
Keep exploring
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